Where can I get an Audemars Piguet catalogue ?

You can get a catalogue from authorised Audemars Piguet retailers or by contacting the Audemars Piguet agent for your region, whose contact details are listed in the “agents” section of the website. top
 

Where can I get a list of authorised Audemars Piguet retailers ?

By consulting the list of retailers available on our website. top
 

Are all Audemars Piguet watches and jewellery visible on the Audemars Piguet website ?

A large proportion of the current watch and jewellery collection is shown on the website. Nonetheless, you may obtain a catalogue from authorised Audemars Piguet retailers, or by contacting the Audemars Piguet agent for your region, whose contact details are listed in the “agents” section of the website. top
 

Where can I get information on a specific or antique Audemars Piguet watch model in my possession?

The user manual provides the technical information required for handling your watch, as well as the characteristics of its movement. Most of the user manual for current models are available on this web site. If you require further information on an antique watch, you can consult the appropriate section of this site. top
 

I am a journalist; how can I get information on Audemars Piguet ?

You may contact the Audemars Piguet agent for your region, whose contact details are listed in the “agents” section of the website. For further information, you may also directly contact the press department of the Audemars Piguet headquarters by sending an e-mail to press@audemarspiguet.ch. top
 

You lost your certificate of origin and warranty ?

The certificate of origin and warranty is issued only once, when the watch is purchased. Nonetheless, provided the watch is sent to Audemars Piguet headquarters for identification, we are able to issue a “Certificate of authenticity” which serves, as its name implies, to prove the authenticity of the watch . See the related page. top
 

How can I know whether I have bought a fake watch ?

The best means of not running the risk of purchasing of a “counterfeit” watch is undoubtedly to buy your watch from an Audemars Piguet retailer. 

If you have bought a “previously owned” watch, only an analysis of the watch in our workshops is able to prove its authenticity; this service comes at a cost. See the Certificate of origin page. top
 

I am afraid of buying/having bought a “stolen” watch ?

The best means of not running the risk of purchasing a “stolen” watch is undoubtedly to buy your watch from an Audemars Piguet retailer. 

If you have bought a “previously owned” watch, you can contact us in order to communicate the case and movement numbers of your Audemars Piguet watch. We have a database listing the cases of theft, which unfortunately is not exhaustive. 

We will thus not always be able to provide you with all the information you require.

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I wish to know the value of my Audemars Piguet watch ?

  • Your watch is still part of the current collection, which means we are able to inform you of the current approximate retail price on the Swiss market.
  • Your watch is no longer part of the current collection, which means we will try to inform you of the approximate retail price on the Swiss market of the watch, which might in all respects be considered a “replacement watch”.
  • A comprehensive analysis of your watch in our workshops will enable us to determine an approximate price; this service comes at a cost.

We may issue a certificate of authenticity, the purpose of which, as its name implies, is to authenticate your watch. See the Certificate of origin page.

Contact form

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How can I know when my Audemars Piguet watch actually emerged from the factory ?

We do not as a general rule communicate this information openly. We are nonetheless available to answer any other questions via the contact form. top
 

Why should I buy my watch from an authorised Audemars Piguet retailer ?

We strongly recommend that you purchase your “Audemars Piguet” watch from an authorised retailer. On the one hand, you will avoid being confronted with the harsh reality of having bought a “stolen” or “counterfeit” watch; and, on the other, you will enjoy the certainty of benefiting from service on a par with your demands. top
 

How can I be sure that a retailer is authorised to sell “Audemars Piguet” watches?

On our website, you can consult the list of all retailers authorised to sell “Audemars Piguet” watches. top
 

Customer Services